MSP IT Glue MyGlue AddOn

MSP IT Glue MyGlue AddOn by Kaseya is designed to help MSPs strengthen collaboration with clients and keep essential IT information secure, organized, and easy to access. This add-on extends the power of IT Glue with a client-facing experience, giving end users a simple way to find the information they need while freeing your team to focus on higher-value work and strategic support.

With MyGlue, you can share knowledge, passwords, documentation, and other critical data in a structured and secure environment. This reduces reliance on manual follow-up, minimizes delays, and creates greater transparency between your MSP and your customers. Everything is managed centrally, helping your processes stay consistent and your organization present a more professional service experience.

The solution is ideal for MSPs looking to enhance their service offering with a modern self-service portal. Customers gain faster access to relevant information, while your team benefits from improved documentation, clearer workflows, and fewer repetitive questions. Because it connects naturally with the IT Glue ecosystem, knowledge management remains efficient and scalable as your client base grows.

MSP IT Glue MyGlue AddOn helps you add value to your services, improve customer satisfaction, and elevate the way information is shared across your business.

• Stronger client engagement through a secure self-service experience
• Faster access to important IT documentation and data
• Improved collaboration between MSP and customer through centralized information sharing
• Greater efficiency and fewer repetitive support requests for your team