General Terms – Business (B2B)
Version 2025-09-22
Click for B2C general terms
Article 1 – Definitions
- Mensys: Mensys B.V., Crayenestersingel 65, 2012 PG Haarlem, The Netherlands. CoC 58188290, VAT NL852917454B01.
- Customer: any legal entity/entrepreneur purchasing in the course of business.
- Products: software, licenses, hardware and digital content.
- Services: installation, maintenance, support and consultancy.
- Agreement: any contract between Mensys and the Customer.
Article 2 – Applicability
B2B only. The Customer’s terms are excluded unless expressly accepted in writing by Mensys.
Article 3 – Offers & conclusion
Offers are non‑binding. An agreement is concluded upon (electronic) confirmation. For third‑party software, vendor license terms apply.
Article 4 – Prices & payment
Excl. VAT. Payment within 14 days. Late payment: statutory commercial interest plus collection costs. Mensys may require advance payment/security.
Article 5 – Delivery
As agreed. Digital delivery is completed when a license key or download link is provided. Risk passes on delivery.
Article 6 – Warranty
Conform the agreement; third‑party warranties apply to third‑party products.
Article 7 – Liability
Limited to the invoice value of the relevant delivery (or three months’ fees for ongoing services). No liability for indirect/consequential damages or loss of profits/data.
Article 8 – IP rights
All IP rights remain with Mensys or licensors; only the agreed right of use is granted.
Article 9 – Privacy
GDPR applies; see the privacy statement at mensys.nl.
Article 10 – Force majeure
Mensys is not obliged to perform during force‑majeure events.
Article 11 – Term & termination
Subscriptions/licenses run for the agreed term; automatic renewal unless timely terminated (one‑month notice unless agreed otherwise).
Article 12 – Governing law & forum
Dutch law; competent court in Haarlem.