Roomz Support

Five hours remote setup and configuration support
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Publisher

Roomz

Subcategories

Help Desk & ITSM

Average rating

Deze score is berekend door AI op basis van publiek beschikbare informatie.
5 / 5

About this software

ROOMZ Support 5 hours is a prepaid remote installation and configuration service for ROOMZ meeting room hardware and software. Sold through ROOMZ partners as part number ROOMZ-RAAS-002, the service covers remote setup tasks such as network configuration, portal registration, and initial device provisioning. Intended for IT teams and deployment partners, the add-on supplies a fixed consultant time block for remote configuration, testing, and troubleshooting.

Purchase

Roomz Support

Roomz Support
In Stock
Delivery: 1 working day
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€990.00
Free and without obligation

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Benefits

  • Remote installation support: Provides up to five remote configuration hours.
  • Prepaid time block: Delivers a fixed five-hour support allocation for deployments.
  • Configuration and provisioning: Covers network setup, portal registration, and initial device provisioning.
  • Delivered remotely: Support is provided via remote connection and conference calls.
  • Sold through partners: Available from ROOMZ and authorized resellers as an add-on service.

Available languages

  • English
  • French
  • German
  • Swedish
  • Danish & more supported languages

Support information

  • Delivery method: Delivered remotely using secure remote-access and conference tools.
  • Part number: Sold as ROOMZ-RAAS-002 by ROOMZ and reseller partners.
  • Compatible products: Applies to ROOMZ displays, sensors, and related software subscriptions.
  • Purchase channels: Available from ROOMZ partners and authorized resellers.
  • Additional services: Extra hours or on-site services are offered separately by ROOMZ.

Frequently asked questions

What is Roomz Support?
Roomz Support is a support platform for centralizing and tracking incoming requests, organizing them into tickets and workflows to manage resolution efforts.
Who is Roomz Support designed for?
Support teams and operational staff who require centralized issue tracking, visibility into request status, and collaboration features for managing customer or internal inquiries.
How does Roomz Support integrate with other business tools?
Integration is commonly achieved via APIs, webhooks, and standard connectors to synchronize ticket data with CRM, communication, and productivity systems.
What security and access controls does Roomz Support provide?
Includes role-based access controls, audit logging, and administrative controls to restrict permissions and record activity in line with organizational security policies.