About this software
Licenses & prices
Justmock lite support
Basic Progress Telerik JustMock support with standard ticket submission and community forum access during business hours.
Justmock priority support
Faster-response Progress Telerik JustMock support with prioritized ticket handling and escalation to support engineers.
Justmock ultimate support
Comprehensive Progress Telerik JustMock support including highest-priority response, advanced troubleshooting, and dedicated escalation channels.
Purchase
Progress Telerik JustMock
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Benefits
- Faster issue response: prioritized handling of support cases for JustMock customers.
- Access to vendor expertise: access to Progress support personnel for product guidance.
- Help with installation and licensing: assistance on installation and licensing matters.
- Reduced resolution time: escalated case processing to shorten resolution timelines.
- Suitable for teams: intended for development teams using JustMock commercially.
Available languages
- English
Support information
- Priority handling: elevated case prioritization within Progress support.
- Access channels: Use Progress customer portal and support channels.
- Subscription term: One-year support duration from purchase date.
- Coverage for JustMock: Support applies to JustMock product issues.
- Add-on offering: Priority Support is sold separately from licenses.