About this software
Setup and configuration service that onboards new client sites to Nuance's Secure Managed Cloud Hosting for Dragon Professional Anywhere. The service configures organization tokens, provisioned Configuration URLs, and initial Nuance Management Center settings to enable user provisioning and device enrollment. Dragon Professional Anywhere is hosted on Microsoft Azure and designed for centrally managed, cloud-hosted enterprise speech recognition with encryption and compliance controls.
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Nuance Managed Cloud
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€1,389.42
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Benefits
- Cloud-hosted deployment: Deploys Dragon Professional Anywhere into Nuance's cloud hosted on Microsoft Azure.
- Initial configuration: Sets up new client sites and configures organization tokens and configuration URLs.
- User onboarding: Prepares sites for user provisioning and device enrollment using the Configuration URL.
- Security and compliance: Uses encrypted connections and Azure hosting with compliance controls such as HIPAA.
- Central administration: Integrates with Nuance Management Center for central administration and policy management.
Available languages
- English (US)
Support information
- Enterprise Support Portal: Authorized contacts use the portal to submit support cases and access knowledge base articles.
- Authorized contacts required: Two authorized contacts are required for each customer site to access support services.
- Documentation available: Installation and Administration Guide and release notes are available from Nuance online documentation.
- Telephone follow-up support: Telephone support is available as an escalation or follow-up to portal cases.
- No on-site service: Nuance documentation states no on-site service is available for this product.
Frequently asked questions
What does this setup service include for new client sites?
The service configures and deploys Dragon Professional Anywhere into Nuance's managed cloud, establishes the organization token and Configuration URL, and applies initial Nuance Management Center settings for user provisioning and device enrollment.
Where is Dragon Professional Anywhere hosted?
Dragon Professional Anywhere is hosted in Nuance's Microsoft Azure-based data centers with geographically dispersed, active-active infrastructure and encrypted data transfer and storage.
How do users connect and authenticate to the service?
Users connect using the organization's Configuration URL and authenticate with credentials; mobile users use the Dragon Anywhere app linked to the same organization.
Does the setup support virtualized environments like Citrix or VMware?
Yes; Dragon Professional Anywhere provides virtual extensions and custom audio channels for Citrix, VMware (Omnissa), and RDS virtualized environments.
How is administration and support handled after setup?
Administration is performed through Nuance Management Center and technical support is provided via the Nuance Enterprise Support Portal with telephone follow-up as needed under the service agreement.