About this software
Setup and configuration service that onboards new client sites to Nuance's Secure Managed Cloud Hosting for Dragon Professional Anywhere. The service configures organization tokens, provisioned Configuration URLs, and initial Nuance Management Center settings to enable user provisioning and device enrollment. Dragon Professional Anywhere is hosted on Microsoft Azure and designed for centrally managed, cloud-hosted enterprise speech recognition with encryption and compliance controls.
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Nuance Managed Cloud
In Stock
Delivery: 1 working day
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€1,148.28
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Benefits
- Cloud-hosted deployment: Deploys Dragon Professional Anywhere into Nuance's cloud hosted on Microsoft Azure.
- Initial configuration: Sets up new client sites and configures organization tokens and configuration URLs.
- User onboarding: Prepares sites for user provisioning and device enrollment using the Configuration URL.
- Security and compliance: Uses encrypted connections and Azure hosting with compliance controls such as HIPAA.
- Central administration: Integrates with Nuance Management Center for central administration and policy management.
Available languages
- English (US)
Support information
- Enterprise Support Portal: Authorized contacts use the portal to submit support cases and access knowledge base articles.
- Authorized contacts required: Two authorized contacts are required for each customer site to access support services.
- Documentation available: Installation and Administration Guide and release notes are available from Nuance online documentation.
- Telephone follow-up support: Telephone support is available as an escalation or follow-up to portal cases.
- No on-site service: Nuance documentation states no on-site service is available for this product.
Frequently asked questions
What is Nuance Managed Cloud and what does it provide?
A managed cloud service for Nuance applications that provides hosting, infrastructure management, monitoring, and software lifecycle operations in a cloud environment to simplify deployment and operations for enterprise customers.
How does Nuance Managed Cloud handle integrations with existing enterprise systems?
Integrations are typically implemented via standard interfaces, APIs, and connectors to integrate with electronic health records, authentication services, and other enterprise systems; integration scope depends on the specific deployment.
What security and compliance controls are included in Nuance Managed Cloud?
Security controls commonly include encryption for data in transit and at rest, role-based access controls, audit logging, and continuous monitoring; compliance support varies by region and customer requirements.
How are updates, patches, and operational maintenance managed in Nuance Managed Cloud?
Lifecycle activities such as OS and application patching, backups, and routine maintenance are handled within the managed service model, with change windows and operational procedures aligned to customer governance.