About this software
Nagios Support provides licensed customers with technical assistance, maintenance, and access to the Nagios Answer Hub for Nagios commercial products. Included support typically provides up to ten case submissions per license per year and maintenance that enables access to software updates and new releases.
Optional add-ons such as phone support and additional case packs can be purchased separately. Support covers Nagios XI, Nagios Log Server, Nagios Network Analyzer, and Nagios Fusion.
Purchase
Nagios Support
In Stock
Delivery: 1 working day
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€954.29
Free and without obligation
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Benefits
- Included case support: Each license includes up to ten support cases per year
- Answer Hub access: Access to the Nagios Answer Hub knowledge base and community resources
- Maintenance and updates: Maintenance provides access to product updates and new releases
- Phone support (add-on): Optional phone plans are available as a purchased add-on
- Additional case packs (add-on): Extra support case bundles can be purchased separately as needed
Available languages
- English
Support information
- Case support included: Up to ten support cases per license per year are included
- Answer Hub access: Customers receive access to the Nagios Answer Hub knowledge base and forums
- Phone support (add-on): Optional phone plans can be purchased for prioritized telephone assistance
- Maintenance and upgrades: Maintenance grants eligibility for product updates, patches, and release downloads
- Additional case packs (add-on): Extra support case bundles are available to buy separately as needed
Frequently asked questions
What does Nagios Support typically help with?
Technical assistance for installation, configuration, plugin management, troubleshooting, and upgrade guidance for Nagios deployments. Support can also advise on monitoring architecture and best practices.
What details should be provided when requesting Nagios Support?
Provide system logs, relevant configuration files, steps to reproduce the issue, environment details (OS, versions), and the affected hosts or services to help diagnose problems efficiently.
Can Nagios Support assist with third-party integrations?
Support can help troubleshoot integration points, advise on common integration patterns, and identify compatibility issues between Nagios and external monitoring or management tools.
Can Nagios Support assist with custom plugin development?
Support can help diagnose custom plugin behavior, review plugin outputs, and advise on development best practices; actual development work depends on the engagement scope.
How does Nagios Support handle performance tuning and scaling?
Support provides guidance on performance tuning, resource optimization, polling intervals, plugin efficiency, and monitoring topology to improve scalability and resource utilization.