ManageEngine Remote Access Plus

Agent-based remote desktop management
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Publisher

ManageEngine

Subcategories

Remote Desktop & Access

Average rating

Deze score is berekend door AI op basis van publiek beschikbare informatie.
4.7 / 5

About this software

Remote Access Plus is an agent-based remote desktop management and troubleshooting application for IT teams. It provides live remote control, unattended access, file transfer, remote printing, session recording, and diagnostic tools across Windows, macOS, and Linux endpoints. The product supports cloud-hosted and on-premises deployments and integrates with Active Directory for agent distribution. Communications are encrypted with SSL and include options for two-factor authentication and user-confirmation prompts.

Licenses & prices

Standard

Standard provides on-premises basic remote control, file transfer, and session management for typical IT support workflows.

Professional

Professional unlocks advanced on-premises remote management features, multi-technician sessions, auditing, and broader device control tools.

Secure gateway server addon

Secure gateway server addon installs a gateway to route encrypted remote sessions through firewalls and isolated networks.

Standard - cloud

Standard - cloud provides cloud-hosted basic remote control, file transfer, and session management for managed endpoints.

Professional cloud

Professional cloud delivers cloud-hosted advanced remote management features, multi-technician sessions, auditing, and centralized device access.

Addon

Addon enables additional remote access capabilities or supplementary modules to extend Standard edition functionality.

Addon cloud

Addon cloud supplies additional cloud-hosted modules and capabilities to extend the cloud Standard or Professional functionality.

Purchase

ManageEngine Remote Access Plus

ManageEngine Remote Access Plus
In Stock
Delivery: 1 working day
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€34.47
Free and without obligation

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Benefits

  • Remote control: Take live control of Windows, macOS, and Linux endpoints from a web console.
  • Unattended access: Connect to devices without end-user presence for maintenance tasks.
  • File transfer and printing: Send and receive files and print remotely during sessions.
  • Session recording and auditing: Record sessions and generate audit logs for compliance and review.
  • Directory integration: Integrate with Active Directory for agent deployment and user management.

Available languages

  • English

Support information

  • Documentation and knowledge base: Comprehensive online product guides, help articles, and deployment documentation are available on ManageEngine's site.
  • Community forums: User forums and release notes are available for product updates and peer discussion.
  • Support request form: Submit issues or feature requests through the vendor's online support request and ticketing portal.
  • Phone and email channels: ManageEngine lists phone and email support among available contact channels on product support pages.
  • Product downloads and patches: Downloads, updates, and security recommendations are published on the Remote Access Plus documentation site.

Frequently asked questions

What is ManageEngine Remote Access Plus?
A remote access and support solution for IT teams that enables management and troubleshooting of endpoint devices through remote sessions and administrative controls.
What typical tasks can ManageEngine Remote Access Plus perform for IT teams?
Common tasks include establishing remote desktop sessions, transferring files, collecting system information, installing or configuring software, and executing administrative actions on remote endpoints.
How does ManageEngine Remote Access Plus help secure remote sessions?
Security typically involves user authentication, encrypted session channels, role-based access controls, and audit logs to track session activity and user actions.
What scenarios are suitable for using ManageEngine Remote Access Plus?
Suitable scenarios include remote user support, administering off-site or branch systems, incident response, routine maintenance, and diagnostics on distributed endpoints.