Publisher
AVAST!Subcategories
Average rating
Deze score is berekend door AI op basis van publiek beschikbare informatie.
4.1 / 5
About this software
Avast Business Remote Control is an integrated remote-support service in the Avast Business Hub that provides administrators secure remote access to Windows and macOS devices. Offered as Basic and Premium tiers, it runs via the Business Hub agent and supports attended and unattended connections, file transfer, chat, session recording, multi-monitor handling, and system information for troubleshooting. Designed for MSPs and businesses, it includes audit logs, session notes, and role-based activation through the multi-tenant console. Premium features require a paid subscription.
Purchase
Avast Business Remote Control
In Stock
Delivery: 1 working day
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€449.74
Free and without obligation
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Benefits
- Integrated with Business Hub: Uses the Business Hub agent so no additional client installation is required.
- Supports Windows and macOS: Connects to both Windows and macOS endpoints for unified support workflows.
- Attended and unattended access: Provides attended support and unattended access for managed devices.
- Session tools and file transfer: Includes chat, file transfer, whiteboard, screenshots, and session recording.
- Audit and multi-tenant logs: Captures session audits, notes, and admin activity for compliance and auditing.
Available languages
- English
- German
- Danish
- Japanese
- & more supported languages
Support information
- Product documentation: Detailed admin and how-to articles are available on the Avast Business Help portal.
- Datasheet download: A downloadable Remote Control datasheet is provided from the product support pages.
- Support portal access: Business customers can create support tickets and access product support via the Avast Business support site.
- Release notes: Console and feature updates are published in the Business Hub release notes and documentation.
- Partner integration info: Third-party integration and OEM information is available from ISL Online and related partner pages.
Frequently asked questions
What is Avast Business Remote Control?
A remote access and control solution for business IT teams to view, control, and manage endpoints across networks, supporting remote support, maintenance, and troubleshooting from a central management interface.
How do administrators establish a remote connection?
Administrators install a client agent on target devices and initiate sessions from a central console using authenticated credentials; connections occur over the network and follow configured access permissions and policies.
Can it be used for unattended remote access?
Yes. Unattended access is available by deploying the agent on endpoints and configuring appropriate access credentials and permissions so administrators can connect without an end-user present.
What security controls protect remote sessions?
Remote sessions are protected through encrypted communications, authenticated user access, role-based permissions, and session logging to maintain accountability and support compliance controls.
Is it suitable for remote IT support and maintenance?
Yes. It enables screen sharing and remote control to troubleshoot issues, deploy updates, and manage configurations remotely, reducing the need for on-site visits.