About this software
Redgate Premium Support is an upgraded support tier for Redgate products that provides faster responses, prioritized case review, and proactive technical services. It includes 24/7 coverage for priority incidents, a one-hour P1 response target, architecture reviews, upgrade assistance, and exclusive webinars to help teams improve product knowledge and troubleshooting skills.
Purchase
Redgate Premium
In Stock
Delivery: 1 working day
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€574.75
Free and without obligation
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Benefits
- Faster incident response: P1 incidents have a one-hour target initial response time.
- Extended coverage hours: Premium includes 24/7 coverage for priority incidents.
- Priority case handling: Cases receive priority review and streamlined triage.
- Architecture and upgrade reviews: Includes architecture reviews and upgrade support services.
- Knowledge transfer webinars: Exclusive webinars help teams build product knowledge.
Available languages
- English
Support information
- P1 coverage hours: Premium Support provides 24/7 coverage for priority incidents.
- P1 response target: A one-hour target is stated for P1 incident initial responses.
- Priority case review: Cases are eligible for priority review and accelerated triage.
- Architecture reviews: Includes architecture reviews to assess configurations and performance considerations.
- Exclusive webinars: Subscribers gain access to webinars focused on troubleshooting and product adoption.
Frequently asked questions
What tasks does Redgate Premium support?
Products in this category typically support database development workflows such as schema comparison, data deployment, version control integration, and performance troubleshooting.
Who is Redgate Premium intended for?
Generally intended for development and operations teams that manage database change, deployment, and compliance across environments, requiring centralized tooling and collaboration.
Can Redgate Premium integrate with CI/CD systems?
Database tool bundles usually provide command-line interfaces or APIs for CI/CD integration; check product documentation for specific supported systems and scripts.
What licensing and deployment options are available for Redgate Premium?
Licensing commonly includes per-user or concurrent-user models and may support on-premises or cloud deployment; review the vendor's licensing terms for details.