About this software
Licenses & prices
Standard
Standard plan provides core eSignature features including sending, signing, and basic templates for individual or small teams.
ESignature - Add-on - Retrieve
Add-on enabling automated retrieval and export of completed envelopes and documents via API or UI.
ESignature - Add-on - Advanced Workflows
Add-on supplying conditional routing, advanced approval steps, and custom workflow automation for eSignature envelopes.
ESignature - Advanced Web Forms - Add-on
Add-on that creates embeddable, pre-filled advanced web forms for recipients to sign without sending envelopes.
ESignature - Advanced Web Forms Additional Transactions - Add-on
Purchase of extra transaction units for Advanced Web Forms to support higher submission and signature volumes.
Enterprise Pro Edition
Enterprise Pro Edition includes advanced security, API access, centralized administration, and higher usage limits for organizations.
Standard Edition
Standard Edition delivers fundamental eSignature capabilities, basic integrations, templates, and user management for typical business use.
Expanded Branding
Expanded Branding enables additional customization of user interface, email notifications, and signing pages with organization-specific assets.
Business Pro Edition - Add-on
Add-on that upgrades a plan to Business Pro features like advanced fields, bulk send, and enhanced reporting.
Business Pro Edition for Salesforce
Business Pro Edition for Salesforce integrates advanced eSignature functionality directly into Salesforce workflows and objects.
Business Pro Edition
Business Pro Edition provides advanced sending tools, bulk operations, conditional fields, and expanded reporting for growing teams.
Enterprise Pro Edition - Add-on
Add-on that enables Enterprise Pro capabilities such as enterprise administration, APIs, and advanced security controls.
Enterprise Pro Edition for Salesforce
Enterprise Pro Edition for Salesforce embeds enterprise-level eSignature features, APIs, and admin controls into Salesforce environments.
Standard Edition for Salesforce
Standard Edition for Salesforce provides core eSignature capabilities integrated into Salesforce objects and basic workflow actions.
ESignature for real estate
ESignature for real estate configures signing workflows, templates, and compliance options tailored to property transactions and agents.
ESignature - Add-on - Click - per Clickwrap
Add-on enabling Clickwrap agreements with per-click licensing for capturing user consent on websites and apps.
EU Advanced Signature
EU Advanced Signature provides eIDAS-compatible advanced electronic signatures using qualified certificates and stronger identity verification.
Express Signature
Express Signature offers a simplified, fast signing experience for simple documents and one-off signers.
ESignature - Add-on - Multi-Channel Delivery
Add-on enabling multi-channel delivery of envelope notifications via email, SMS, and other supported communication channels.
ESignature - Add-on - Document Generation for eSignature
Add-on integrating document generation templates and variable data merging to produce eSignature-ready documents automatically.
Purchase
DocuSign eSignature
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Benefits
- Enhanced support responsiveness: Priority routing and handling of support cases for subscription customers.
- Account-level assistance: Access to dedicated account contacts for escalations and guidance.
- Implementation guidance: Support for deployment and integration issues during subscription term.
- Operational continuity support: Help addressing production-impacting issues to reduce downtime.
- Renewal and planning advice: Assistance with future subscription planning and renewal discussions.
Available languages
- English
- Spanish
- French
- German
- Japanese
Support information
- Support portal access: Use the DocuSign Support portal for case submission and tracking according to plan entitlements.
- Named account contact: Premier customers receive a named contact for escalations where contractually specified.
- Escalation routing: Escalated issues receive prioritized routing based on support plan terms.
- Technical assistance: Support covers technical troubleshooting, integration, and configuration assistance per agreement.
- Service availability details: Specific response times and coverage are defined in the customer's support agreement.