Devart ODBC Driver for Freshdesk

Connect Freshdesk to ODBC applications
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Publisher

Devart

About this software

ODBC Driver for Freshdesk Desktop provides ODBC connectivity for Windows, enabling ODBC-compliant applications and reporting tools to access Freshdesk data through SQL queries. This offering is a single-user, three-year subscription license for Windows and includes priority support as part of the package. It suits analysts, BI tools, and integration workflows that require SQL-style access to Freshdesk resources for reporting and data extraction.

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Devart ODBC Driver for Freshdesk

Devart ODBC Driver for Freshdesk
In Stock
Delivery: 1 working day
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€170.27
Free and without obligation

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Benefits

  • ODBC connectivity: Access Freshdesk data from ODBC-compliant applications and BI tools.
  • SQL query access: Run SQL queries to retrieve Freshdesk records for reporting and analysis.
  • Windows support: Installs and runs on Windows systems for desktop integration.
  • Subscription license: Single-user three-year subscription license with included priority support.
  • Compatibility with tools: Use with ETL, reporting, and BI tools that support ODBC.

Available languages

  • English

Support information

  • Priority support included: Priority support is included with the three-year single-user subscription.
  • Technical documentation: Publisher provides online documentation and connection guides for setup and configuration.
  • Updates and patches: Product updates and patches are available through the publisher's download channels.
  • Support portal access: Access to the publisher's support portal is available for ticketing and resources.
  • Priority response handling: Priority support requests receive escalated handling per the subscription terms.

Frequently asked questions

What is Devart ODBC Driver for Freshdesk?
An ODBC driver that enables ODBC-compliant applications to access Freshdesk support data using SQL queries. It exposes Freshdesk entities (tickets, contacts, etc.) as relational tables for reporting, analysis, and data integration.
Which applications can use this driver?
Any ODBC-compatible application—business intelligence, reporting, ETL, analytics tools, and spreadsheets—can use the driver to query Freshdesk data through a configured ODBC data source.
How do I connect the driver to Freshdesk?
Create and configure an ODBC data source (DSN) with the required Freshdesk account credentials and connection parameters, then select that DSN from the ODBC-capable application to run queries against Freshdesk data.
What are common troubleshooting steps for connection issues?
Verify DSN settings and credentials, ensure network access to the Freshdesk instance, confirm the application is using the correct ODBC data source, and review driver logs or application error messages for details.