MadCap Connect

Flare plugin to publish to Salesforce Knowledge
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Publisher

MadCap Software

Subcategories

Integrations

Average rating

Deze score is berekend door AI op basis van publiek beschikbare informatie.
4.2 / 5

About this software

MadCap Connect for Salesforce is a plug-in for MadCap Flare that publishes Flare output directly to Salesforce Knowledge as articles. It automates creation of Knowledge articles from Clean XHTML outputs, including populating fields and preserving formatting, reducing manual copy-paste. The plug-in is an optional component during Flare installation and is licensed separately as an annual per-user subscription for users who publish to Salesforce. Publishing requires a Salesforce article type with a rich text field, and activation is performed via the plugin's license wizard.

Licenses & prices

Connect for salesforce

Integrates MadCap content with Salesforce Knowledge, enabling automated article publishing, updates, metadata mapping, and version control.

Connect for zendesk

Synchronizes MadCap projects with Zendesk Guide to publish help articles, attachments, translations, and metadata updates.

Connect for servicenow

Publishes and synchronizes MadCap content to ServiceNow Knowledge, including article versions, categories, attachments, and permissions.

Purchase

MadCap Connect

MadCap Connect
In Stock
Delivery: 1 working day
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€761.33
Free and without obligation

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Benefits

  • Direct Salesforce publishing: Publish Flare topics directly to Salesforce Knowledge as articles.
  • Preserve content formatting: Maintains Flare-generated XHTML formatting to reduce manual reformatting in Salesforce.
  • Streamline authoring workflow: Eliminates copy-paste by automating article creation and field population.
  • License per-user subscription: Sold as an annual per-user subscription for publishing users.
  • Integrated with Flare installer: Included as optional plug-in during Flare installation and can be enabled later.

Available languages

  • English

Support information

  • Product documentation: Step-by-step installation and publishing guides are available on MadCap's Help Center.
  • Knowledge base articles: Knowledge base articles cover installation, destinations, and troubleshooting workflows.
  • License activation wizard: The product includes an in-product wizard for internet or manual license activation.
  • Subscription updates: Subscription licenses provide access to product updates and upgrades during the subscription period.
  • Technical support channels: Technical support is available through MadCap's support channels according to subscription terms.

Frequently asked questions

What does MadCap Connect for Salesforce do?
It publishes MadCap Flare output directly to Salesforce Knowledge as articles, automating article creation and preserving Flare formatting to reduce manual work.
Does this plug-in require MadCap Flare?
Yes; MadCap Connect for Salesforce is a plug-in that installs into MadCap Flare and operates from within Flare projects.
How is the plug-in licensed?
The plug-in is licensed separately as an annual per-user subscription, and only users who publish to Salesforce require the license.
How is the plug-in installed and activated?
Install by selecting MadCap Connect for Salesforce during the Flare installer or modify process, then activate via the in-product license wizard.
What Salesforce configuration is required to publish?
Salesforce Knowledge must be enabled and an article type with a rich text field must exist to receive Flare-published articles.