Devart ODBC Driver for Freshservice

Windows ODBC connector for Freshservice
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Publisher

Devart

Subcategories

Connectivity Drivers & ETL Integrations

Average rating

Deze score is berekend door AI op basis van publiek beschikbare informatie.
4.7 / 5

About this software

Devart ODBC Driver for Freshservice is a Windows ODBC connector that lets ODBC-compliant reporting, BI, and ETL tools access Freshservice data over HTTPS. It supports 32- and 64-bit Windows, SQL-92 compatible queries, DML operations, and advanced data-type mapping so applications can read and modify Freshservice records. Active subscriptions provide product updates and access to Devart support options, including priority support for qualifying customers.

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Devart ODBC Driver for Freshservice

Devart ODBC Driver for Freshservice
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Benefits

  • Direct Freshservice access: Connect to Freshservice directly over HTTPS from ODBC applications
  • Windows 32/64-bit support: Installs on 32-bit and 64-bit Windows for broad application compatibility
  • SQL-style query support: Use SQL-92 compatible SELECT statements with JOINs and subqueries
  • DML operations support: Perform INSERT, UPDATE, and DELETE on Freshservice data
  • Data type and Unicode support: Maps Freshservice types to ODBC types and handles Unicode

Available languages

  • English

Support information

  • Priority Support: Priority support offers expedited responses, L3 escalations, and access to pre-release builds
  • Standard Support: Standard support provides email assistance and access to product updates during active subscription
  • Documentation and forum: Documentation, knowledge base, and community forums provide self-help resources and examples
  • Updates and fixes: Active subscriptions grant access to updates, bug fixes, and nightly builds when available
  • Support language: Primary support is provided in English and may be localized when possible

Frequently asked questions

What platforms does the driver support?
The driver supports 32-bit and 64-bit Windows; install the driver bitness that matches the ODBC application and configure a DSN in ODBC Data Source Administrator.
How does the driver authenticate to Freshservice?
Connections require Freshservice API credentials; an API key is entered when creating the ODBC DSN to authenticate requests.
Can applications modify Freshservice data?
Yes; the Devart ODBC driver supports DML operations including INSERT, UPDATE, and DELETE through standard ODBC calls.
Which tools can use this driver?
Any ODBC-compliant reporting, analytics, BI, or ETL tool can connect, including Microsoft Excel and common BI platforms.
What support options are available?
Devart publishes documentation and community forums and offers standard subscription support; priority support is available for qualifying customers with active subscriptions.