Apple Remote Desktop

Manage and support Macs remotely
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Publisher

Apple

Subcategories

Remote Desktop & Access

Average rating

Deze score is berekend door AI op basis van publiek beschikbare informatie.
4.4 / 5

About this software

Apple Remote Desktop 3 provides centralized tools to manage Mac fleets in business and education environments. Administrators can distribute and schedule software packages, collect hardware and software inventory, run remote commands, and observe or control user screens for support. Features include Automator integration, remote Spotlight searching, reporting, file copy and curtain mode, and optional AES-128 encryption for communications. The product requires compatible macOS versions and Remote Desktop client software on managed Macs.

Purchase

Apple Remote Desktop

Apple Remote Desktop
In Stock
Delivery: 1 working day
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€99.45
Free and without obligation

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Benefits

  • Centralized software distribution: Install and schedule packages across multiple Macs remotely.
  • Inventory and reporting: Generate hardware and software reports for managed systems.
  • Remote assistance and control: Observe, control, and take screenshots of remote user desktops.
  • Automation and search integration: Use Automator actions and remote Spotlight searches across clients.
  • Security and encryption: Optional AES-128 encryption secures communications and file transfers.

Available languages

  • English
  • French
  • German
  • Japanese
  • & more supported languages

Support information

  • Documentation and downloads: Guides, downloads, and update packages are available on Apple's Support site.
  • System requirements: Requires administrator and client Macs to run specific macOS versions listed in support documentation.
  • Client updates: Client installers and widget updates are available as separate downloads from Apple Support.
  • Enterprise licensing: Volume licensing and education part numbers are documented in technical specifications and ordering information.
  • Support channels: Troubleshooting articles and user guides are published on Apple's support portal and knowledge base.

Frequently asked questions

What does Apple Remote Desktop 3 manage?
It manages Mac computers running supported macOS versions and can connect to VNC-compatible non-Mac systems for observation and control.
How does software distribution work?
Administrators can copy or install .pkg and .mpkg packages remotely, schedule deployments, and set restart behavior after installations.
Can administrators control screens during support sessions?
Yes; ARD supports observing and controlling user screens, curtain mode to hide the screen, and remote copy-paste and file transfer.
What security measures are included?
Communications and file transfers can be encrypted with AES-128; administrator authentication and macOS security controls are used.
How are clients deployed to managed Macs?
Client software is installed by default in macOS or updated via Remote Desktop packages and downloadable client updates from Apple.