About this software
ALSO Cloud Hosted Shared Mailbox is a cloud-hosted shared mailbox offering provisioned through the ALSO Cloud Marketplace for channel partners and resellers. It uses marketplace provisioning, billing and lifecycle management to deliver shared mailboxes that multiple users can access and use to send mail from a common address.
Administration and permissions follow the underlying Microsoft 365 shared mailbox model, while ordering, provisioning, and billing are managed through ALSO's ACMP platform.
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ALSO Cloud Hosted Shared Mailbox
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€4.25
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Benefits
- Team mailbox: Multiple users can read and send email from one address.
- Marketplace provisioning: Provisioning, billing and lifecycle management run through ACMP automation.
- White-label delivery: Resellers can present services under their own branding on ACMP.
- Centralized billing: Billing and invoicing are handled via ALSO Cloud Marketplace billing.
- Microsoft 365 integration: Mailbox permissions and behavior align with Microsoft 365 shared mailbox rules.
Available languages
- English
- German
- French
- Spanish
- & more supported languages
Support information
- Portal documentation: Technical and product docs are published in the ACMP portal and vendor pages.
- Local partner teams: ALSO operates regional cloud marketplace teams for partner onboarding and local assistance.
- Billing and invoicing: Billing is consolidated and managed through the ALSO Cloud Marketplace billing system.
- Vendor support links: Marketplace listings link to vendor support and product documentation pages.
- Account provisioning: Provisioning and lifecycle actions are performed through ACMP provisioning workflows.
Frequently asked questions
What is ALSO Cloud Hosted Shared Mailbox?
A hosted shared mailbox offering provisioned through the ALSO Cloud Marketplace for resellers and channel partners.
How are shared mailboxes provisioned and billed?
Provisioning, order management, and billing are handled through ALSO Cloud Marketplace (ACMP) platform.
Who manages mailbox permissions and access?
Permissions and access are managed in the Microsoft 365/Exchange admin controls used by the tenant.
Can resellers white-label and brand the service?
ALSO's ACMP supports white-label storefronts and partner branding for services listed on the marketplace.
Where to find technical documentation and support?
Technical documentation and partner support are available via the ALSO Cloud Marketplace portal and vendor documentation pages.